At a glance


  • Company: 5 Stars United
  • Category: Global e-commerce brand (consumer goods)
  • Annual revenue:$30M
  • Catalog: 50+ SKUs & variations
  • Channels: Amazon (primary), TikTok (expanding)
  • Regions: USA, UK, Canada, Mexico, Australia, EU
  • Supply chain: Multi-vendor, multi-warehouse (3PL), cross-border

The Challenge

Growing across countries and marketplaces, 5 Stars United managed costs and inventory with spreadsheets. That meant:
  • Shared costs (freight, storage, customs) weren’t allocated precisely per SKU/batch → inconsistent cost-per-unit.
  • Ballpark COGS” led to unreliable P&L and muddled SKU profitability.
  • Pricing/markdowns lacked confidence without clear landed costs by region.
  • Accounting spent hours manually calculating COGS, asset values, and channel activity before pushing into QuickBooks Online—often from unreliable spreadsheets.

What changed for 5 Stars United

Solution

  • Automated landed-cost allocation (freight, duties, storage) to batches using clear rules (weight/volume/value).
  • End-to-end visibility across fabrication, in-transit transfers, 3PLs, and Amazon FBA/AWD—one place to see what’s being made, what’s moving, and what’s on hand.
  • FIFO COGS at sale time for accurate, defensible cost of goods—no more estimates.
  • Direct sync to QuickBooks Online for journals and balances, keeping day-to-day in line with the ledger.
  • Decision-grade reporting for COGS, SKU profitability, and finance—supporting confident pricing and markdowns.

Results (first 6 months)

  • Time savings: Accounting saves 25+ hours/month via automation and QBO sync.
  • Pricing confidence: Dynamic updates increased profitability +15% on key SKUs.
  • Error reduction: −85% errors in cost allocation/COGS vs. spreadsheet process.
  • Cash flow: Clear cost visibility improved purchasing/markdown timing (+20% cash-flow impact).
  • Revenue lift: +10% Amazon and +7% TikTok revenue, driven by better pricing & markdowns.

Note: Results above reflect 5 Stars United’s internal reporting during the first six months post-implementation.