Financial & profitability metrics

COGS (Cost of Goods Sold): Direct costs of producing or purchasing sold products, including manufacturing, supplier pricing, and inbound shipping to warehouse. COGS is a core component of profit calculation and directly impacts margins.
Landed cost: Total product cost including purchase price, shipping, duties, taxes, and additional fees. Landed cost is used together with COGS to calculate accurate product margins and pricing.
Profit and Loss (P&L): Financial report summarizing revenue, expenses, and net profit over a specific period. It provides a clear view of business performance and profitability drivers.
Cash flow: Movement of money in and out of a business. Strong cash flow management is critical for maintaining liquidity, paying suppliers, and avoiding stock shortages.
Unit economics: Profitability of a single product unit after all variable costs, including COGS, fees, and fulfillment expenses. It helps evaluate whether a product is scalable.
Margin analysis: Evaluation of profit after all costs, used to identify high- and low-performing products, sales channels, or pricing strategies.
SKU profitability: Profit generated by a specific SKU after accounting for COGS, marketplace fees, fulfillment, and other direct costs. Helps identify which products drive or reduce profit.
Profitability analysis: Assessment of profit across products, channels, or time periods to uncover growth opportunities and eliminate inefficiencies.
Contribution margin: Revenue remaining after variable costs are deducted. This margin contributes to covering fixed costs and generating net profit.
Break-even point: The level of sales at which total revenue equals total costs, meaning the business operates without profit or loss.

Inventory management

Inventory management: Process of tracking, controlling, and optimizing stock levels, including replenishment and demand balancing to reduce costs and avoid stock issues.
Inventory tracking: Monitoring the movement of products across purchasing, storage, sales, and returns using real-time data or system updates.
Inventory valuation: Calculating the total value of inventory using accounting methods such as FIFO or weighted average, which impacts financial reporting and taxes.
Stockout: Situation when a product is unavailable for sale, leading to lost revenue, reduced customer satisfaction, and potential ranking drops on marketplaces.
Overstock: Excess inventory beyond demand, tying up cash, increasing storage costs, and often requiring discounts to clear.
FIFO (First In, First Out): Inventory method where the oldest stock is sold first, commonly used to reflect actual inventory flow and ensure accurate cost tracking.
Inventory turnover: Ratio showing how frequently inventory is sold and replaced over a given period, used to measure efficiency and demand alignment.
Safety stock: Extra inventory kept to prevent stockouts caused by demand fluctuations or supply chain delays.

Forecasting & planning

Forecasting: Predicting future sales based on historical data, trends, and seasonality to support better inventory and financial planning.
Demand planning: Estimating future demand to maintain optimal inventory levels and avoid both stockouts and overstock.
Inventory forecasting: SKU-level prediction of future inventory needs using data models, improving replenishment accuracy and reducing risk.
Replenishment planning: Process of determining when and how much inventory to reorder based on forecasts, lead times, and current stock levels.

Data, integrations & automation

Single source of truth: Centralized system that provides consistent, accurate, and up-to-date business data across all tools, eliminating discrepancies and manual errors.
Inventory & accounting integration: Automatic synchronization between inventory movements and financial records, ensuring accurate COGS, stock valuation, and reporting.
Marketplace integration: Connection between software and ecommerce platforms such as Amazon or Shopify, enabling automatic syncing of orders, inventory, and financial data.
Multi-channel sales: Selling products across multiple platforms simultaneously while managing inventory, pricing, and orders from a single system.
Data synchronization: Real-time updating of data across systems to maintain consistency and reduce manual reconciliation.
Financial reconciliation: Process of matching internal financial records with actual transactions from marketplaces and payment providers to ensure accuracy.

Analytics & performance tracking

KPI dashboard: Interface displaying key business metrics such as revenue, profit, inventory performance, and cash flow in real time.
Business performance tracking: Continuous monitoring of financial and operational metrics to evaluate overall business health and support decision-making.
Revenue tracking: Monitoring income from all sales channels, including adjustments for marketplace fees, discounts, and returns.
Expense tracking: Recording and categorizing business expenses to control costs and improve overall profitability.

Operations & ecommerce processes

Order management: Process of receiving, processing, and tracking customer orders across multiple sales channels.
Fulfillment: Storage, packing, and delivery of products, either in-house or through third-party logistics providers (3PL).
Returns & refunds: Handling returned products and issuing refunds, including updating inventory and adjusting financial records.